Satchel One Behaviour App

To support with closer monitoring and greater communication of student praise, behaviour and sanctions, all record keeping and communication will be held in the Satchel One Behaviour App.

When staff award praise or behaviour points, students and parents will receive immediate notifications through the Satchel One app or web browser. These contain details of the point awarded, including the member of staff awarding the point and the reason why. We have been using this process with a trial group since the students returned on Tuesday and the initial feedback has been very positive.  

From Monday 24 April, we will be further expanding our use of Satchel One. If students are set detentions, parents and guardians will receive instant notification through the Satchel One app. Clicking on the detention will enable you to see the reason for the detention, the member of staff setting it and all details relating to when and where the detention will be held. 

From Monday 24 April, this will be our primary form of communication with parents relating to praise points; behaviour points and sanctions, replacing initial phone calls and emails. We hope this will simplify the process and make it more efficient. Where there are significant concerns or incidents, we may still call you to discuss the incident, but the initial information will be communicated through the app. 

If a student receives a same day sanction, we will telephone parents / guardians to inform them of the detention and request they check the Satchel One app for further details. Our new processes relating to the communication of each detention type are summarised below: 

*To receive email notifications from Satchel One, you must enable your email notifications to green through the account settings option on either the Satchel One web browser, or the app. For further guidance, please see: Managing email and push notifications | Satchel Help Center (satchelone.com) Without doing this, you will only receive notifications through the app and not your email. We recommend all parents and guardians enable their notifications for ‘detentions’ to avoid missing any communication. If issued a detention on Satchel One, students will be required to sit the detention at the specified time. If there is an exceptional circumstance that would require a detention being rearranged, please contact the school via the main office. 

From today, students will bring home a copy of the Satchel One sign up instructions along with your parent code, in case you have not yet registered. Please ensure you have registered for your account by Monday, so you are able to view and be notified about your child’s praise, behaviour and sanctions.

If you have previously registered for an account with Satchel One, but haven’t logged in for a while: 

1. Go to http://satchelone.com/login or open the mobile app  

2. Enter your email address and password  

3. If you have forgotten your password, click 'Reset Password' to reset it.  

4. Log in. Click on ‘account settings’ and toggle the email notifications to green for ‘detentions’ 

For help and more details on the above please go to http://help.satchelone.com  

If you already have a Satchel One account, ensure you have clicked on ‘account settings’ and toggled the email notifications to green for ‘detentions’.  

For more information, please refer  to the full communication sent to parents on Thursday 20 April (below).